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Have a question about your order, need help with a return, or simply want to share feedback? Our support team is ready to assist — just reach out.
Orders & delivery
Track, amend, or enquire about your order status
Returns & exchanges
Start a return or swap an item with ease
Product questions
Ask us anything about our products
Feedback
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Get in touch
Email
Telephone
Customer service hours
Monday – Friday
09:00 – 18:00 GMT
Saturday & Sunday
Closed
We aim to respond within 24 hours on business days.
Business information
Store name
Grace & Whimsy
Operated by
LOOMISS LTD
Company registration
17176290
D-U-N-S number
234775050
Registered office (administrative only)
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom